Privacy Policy
Privacy Policy of Ohana Art
Last Updated: 02/21/2025
This Privacy Policy describes how Ohana Art ("we", "us", "our" or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.
In addition to the specific uses listed below, we may use your personal information to communicate with you, provide the Services, comply with applicable legal obligations, enforce any applicable terms, and protect the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean any information that identifies, relates to, describes, or could reasonably be associated with you.
Information You Provide Directly
Information you submit via our Services may include:
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Basic contact details (name, address, phone number, email)
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Order information (billing address, shipping address, payment confirmation)
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Account information (username, password, security questions)
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Purchase information (items viewed, added to cart or wishlist)
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Customer support data (communications with us, messages submitted through the Services)
Some features may require that you provide certain information. Choosing not to provide this information may limit your ability to use those features.
Information Collected Through Cookies
We automatically collect certain data about your interaction with the Services (“Usage Data”), using cookies, pixels, and similar technologies. This may include:
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Device and browser information
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IP address and network details
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Activity data related to how you interact with the Site and your account
Information from Third Parties
We may also receive personal information from third-party sources, including:
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Service providers (e.g., Shopify)
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Payment processors (e.g., card/bank details, billing info)
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Marketing partners and analytics tools (via cookies, pixels, SDKs, or web beacons)
All third-party data is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies.
How We Use Your Personal Information
To Provide Our Products and Services
Including processing payments, fulfilling orders, managing your account, sending order updates, facilitating returns, and allowing you to post reviews.
Marketing and Advertising
We may use your information for promotional purposes, including:
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Email or SMS marketing
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Postal mail advertising
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Personalizing advertisements across the Site and other platforms
Security and Fraud Prevention
To detect and respond to fraud, unauthorized activity, or illegal use. If you believe your account is compromised, please contact us immediately.
Customer Communication
To provide support and respond to inquiries, as well as to improve our Services.
Cookies
Like many websites, we use cookies and similar technologies to enhance the user experience. For information on cookies specific to Shopify operations, see Shopify’s Cookie Policy. You can usually set your browser to reject or delete cookies, though doing so may impact your experience.
How We Share Your Personal Information
We may share your personal information with third parties in the following cases:
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With service providers (e.g., cloud storage, payment processing, IT support)
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With business and marketing partners, including Shopify
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With your consent or at your request
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In the event of a business transaction (e.g., merger, bankruptcy)
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As required by law or to protect our rights and users
Security and Data Retention
We implement reasonable measures to protect your personal information, but no system is perfectly secure. Retention depends on whether we need the data to:
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Maintain your account
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Provide services
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Comply with legal obligations
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Resolve disputes
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
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Right to access/know
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Right to delete
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Right to correct
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Right to data portability
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Right to opt out of sale/sharing or targeted ads
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Right to limit the use of sensitive personal data
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Right to restrict processing
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Right to withdraw consent
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Right to appeal decisions
Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at: